Contact & enquiries
Let’s talk about your
next journey.
A journey to arrange, an itinerary to plan or a question to ask us.
Choose the way to contact us that suits you.
Write to us.
Choose a subject and tell us what you need. We will plan the next steps with you.
Before you write to us
Answers to
your first questions.
A few details to help you prepare your request and make our conversation easier.
01What information should I provide to receive a quote?
Include the pick-up and destination addresses, the date, preferred time, number of passengers and luggage. If arriving by plane or train, add the flight or train number. For an as-directed service or an event, specify the duration and the main stops on your itinerary.
02Does submitting the form confirm my booking?
No. The form lets you send an enquiry and helps us prepare your journey. Availability, arrangements and the booking must be confirmed before pick-up. If your journey is already planned, you can also use the website’s booking calculator.
03Can I request a pick-up outside Paris?
Yes. You can give us a pick-up location in another city, at a station, an airport or a private address. Provide both exact addresses: we will assess the journey according to your itinerary and availability, including long-distance trips within France or to neighbouring countries.
04How can I amend a booking or request an invoice?
Choose “Amend a booking” or “Billing” in the form. Add your reference if you have it, the name used for the booking and the journey date. For an amendment, describe the changes you would like and wait for confirmation.
05Can I request an English-speaking chauffeur or specify a preference?
Yes. In your message, indicate your preferred language and anything that would help us welcome you: a business itinerary, consecutive appointments, international travellers or luggage requirements. These requests will be reviewed and confirmed subject to availability.
06How can I contact you if my departure is coming up soon?
For a short-notice request or a question about an upcoming journey, please call +33 1 84 23 08 08. Sending a message does not guarantee an immediate response; pick-up must be confirmed before departure.
07Can businesses and chauffeurs use the form?
Yes. Hotels, concierge services, agencies and organisers can select “Partnership” and describe their project. Chauffeurs wishing to introduce themselves can choose “Become a chauffeur” and provide their experience, coverage area and availability. To arrange a business journey, choose “Quote / Booking” instead.
Your information, explained clearly
The information you enter allows SASU Odyscab to respond to your request. Your name, email address, subject, message and consent are required. Your phone number is optional unless you would like us to contact you by phone. Organisation, reference numbers and journey details are optional. Automatic sending forwards your request to odyscab@gmail.com through the FormSubmit service. The “Send from my email app” option opens a pre-filled email for you to review and send yourself. If you have any questions about your information, email odyscab@gmail.com. FormSubmit retains submissions for 30 days.
